RECORDS CENTER SUPPORT

Toeroek worked with EPA Region 6 to develop and implement a comprehensive records management and tracking system that ensures efficient and accurate processing of records, prevents release of privileged documents, and allows EPA to efficiently access and locate information and respond to Administrative Record and FOIA requests promptly.

We coordinate with internal EPA personnel to ensure that that all relevant information that is required to be entered into EPA databases are collected. We scan, index, and upload records into EPA’s databases. We efficiently handle large data transfers and have developed utilities and processes to expedite the transfer, collection, and organization of information from EPA personnel to our records center staff. Toeroek delivered efficiencies through streamlined workflows, throughput improvements, automation of record management processes and time-consuming manual tasks, and documentation of complex processes for other EPA regions. Additionally, we have been able to apply our understanding of EPA programs to provide value to our EPA records management clients. We understand how the implementation of records management impacts EPA’s program missions, and that EPA needs accurate and complete document collections in order to not only make informed decisions but also defend those decisions.

Highlights:

  • Implemented records management programs for EPA
  • Improved performance of EPA records management through process improvements and automation
  • Applied deep knowledge of EPA programs to develop and deliver records management solutions to EPA